Relay NW
Privacy Policy
Overview
Relay NW respects user privacy and uses information only to respond to customer inquiries.
Information We Collect
We may collect:
- phone number
- message content
- call or message metadata such as time of contact and delivery details
How We Use Information
We use information to:
- respond to customer inquiries
- send SMS follow-up messages related to customer inquiries
- route, organize, or prioritize customer requests
- maintain records of customer communications
SMS Messaging
By calling or submitting a contact form to Relay NW, you consent to receive a one-time text message regarding your inquiry. Message frequency varies; additional messages will only be sent in response to your replies. Message and data rates may apply. To opt out, reply STOP at any time. To receive help, reply HELP. Relay NW does not sell or share mobile numbers or opt-in consent with third parties for marketing or promotional purposes.
Data Sharing
- We do not sell personal information
- We do not share mobile opt-in data or consent with third parties for marketing or promotional purposes
- We do not share personal information with third parties for their marketing purposes